E/one grinder pump, advice?

Went and looked at a grinder pump this morning for one of my LLs. Got all the info on the pump and did a bit of research. Outside lift station. Looks like they have a special tool to unlock the lower lid, water level was above that lower lid.

I can’t talk to E/one till Monday or their “local” distributor.

Anyone have any experience with this type of lift station? Especially how to unlock the lower lid. Different system than I’m use to.

Also on their website I can’t find my SN or M#

https://eone.com/sewer-systems/homeowners

Via RSSMix.com Mix ID 8247361 http://www.rssmix.com/

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