Ma’am, you have a problem!

Got a call from a long time customer yesterday. Her parents 2nd floor stool was really loose, handle broken...

I’ve done a fair amount of work there for her, never came across and other evidence before. This bathroom is above their kitchen, along with a cast tub. What do you think the rest of the structure looks like? I called my carpenter and sent these pictures, he has major concerns as well. He’s dealt with insurance companies before and said this will not be covered. I’m thinking, if it’s as bad as it could be a repair would be in the multiple of hundreds of thousands of dollars!

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