Transferring your business from local supply stores to Amazon?

Hi, I'm an analyst researching trends in the plumbing industry.

I would like to understand from the professionals here what are your views on Amazon's increasing BTB supply business, specifically regarding plumbing products?

Do you think a few years from now you would transfer a material part of your business from local supply stores (such as Ferguson) to Amazon Business?

What would be the main reasons you would or wouldn't do so (such as price, convenience, etc.)?

Which features that Amazon can add would cause you to transfer more of your business to Amazon?

Alternatively, which features local supply stores can add to cause you to keep your business with them?

Any additional insights would be helpful.

Many thanks in advance!
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