Back call and what you don’t know.

I have a sweetheart of a customer about 45 minuets away. She’s very preventive with everything! I’ve ran my rodder twice now as a prevent in her 6” line and always hit a wall. The distance was correct to the city line so not wanting to damage the city I’d pull it back. Well this time she was backed up with only 2-3 months since my prevent.

Generally I give a one month warranty, but I grossly underestimated the line. Had to rod it 4 times to get it to open with different cutters. Roots. Told her I wanted to warranty it, no charge. She still gave me a $30 tip and a painting platform.

There are special customers out there who are top notch! And then there are the other ones.
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